Terms and Conditions

Welcome to Namaste Holidays! We are delighted to assist you with your Kailash Mansarovar Tour, Trekking in Nepal, and Pilgrimage tours. To ensure a smooth and safe journey, please read and understand the following Terms and Conditions carefully before booking any tour or service with us.

By booking a tour with Namaste Holidays, you agree to comply with and be bound by these Terms and Conditions.

1. General Information

Namaste Holidays, a leading travel agency specializing in Kailash Mansarovar tours, trekking in Nepal, and pilgrimage journeys, offers a wide range of services including tours, trekking packages, permits, visas, and other travel-related services. These Terms and Conditions govern all services provided by Namaste Holidays.

2. Booking and Payment

Booking Process

1. Booking Confirmation: All bookings should be made through our official website or by contacting our customer service. Once your booking request is confirmed, we will send you a confirmation email with the details of your itinerary and any other necessary information.

2. Advance Payment: A non-refundable deposit is required to confirm your booking. The balance payment must be paid [Insert number] days before the tour departure date.

3. Full Payment: If a booking is made within 30 days of the tour departure, full payment must be made at the time of booking.

4. Payment Methods: We accept payments via credit card, bank transfer, or other secure online payment methods.

Cancellations and Refunds

1. Cancellation by the Customer:

   • Cancellations made [Insert number] days before the tour departure will incur a [Insert percentage] cancellation fee.
   • Cancellations made within [Insert number] days of departure will not be refunded.

2. Cancellation by Namaste Holidays: We reserve the right to cancel or modify any tour due to unforeseen circumstances, such as political unrest, natural disasters, or other force majeure events. In such cases, a full refund or alternative arrangements will be offered.

3. Refunds: All refunds will be processed within 20 working days after the cancellation. However, cancellation fees are non-refundable.

3. Tour Prices and Inclusions

1. Tour Price: Prices are quoted on our website and in the tour brochures. The tour price includes accommodation, transportation, meals (as mentioned in the itinerary), local guide services, and other activities included in the itinerary.

2. Exclusions: The following are not included in the price:

   • International airfares
   • Visa and permit fees
   • Travel insurance
   • Personal expenses (e.g., souvenirs, phone calls, laundry, etc.)
   • Any additional services not mentioned in the itinerary

3. Currency: All prices are quoted in [Insert currency] unless otherwise specified. For international travelers, exchange rates may vary, and travelers are responsible for any conversion charges or differences in rates.

4. Traveler Responsibilities

1. Passport and Visa: It is the responsibility of the traveler to ensure they have a valid passport with at least [Insert number] months of validity. Visa applications for the Kailash Mansarovar Yatra and other international tours will be managed by Namaste Holidays; however, it is the responsibility of the traveler to provide all necessary documentation for the visa process.

2. Health and Fitness: For tours involving trekking or strenuous activities, travelers must ensure they are physically fit to participate. We recommend consulting a doctor before embarking on the journey, especially for the Kailash Mansarovar trek, which involves high altitudes and difficult terrain.

3. Personal Insurance: We highly recommend purchasing comprehensive travel insurance that covers medical emergencies, trip cancellations, and lost luggage. Namaste Holidays does not provide personal insurance.

4. Behavior: Travelers must adhere to local laws and respect the culture and traditions of the places visited. We reserve the right to remove any traveler from the tour if their behavior is disruptive or disrespectful to others.

5. Liability Waiver: By booking a tour, travelers acknowledge that trekking, pilgrimage, and other outdoor activities carry inherent risks. Namaste Holidays will not be liable for any injury, loss, or damage arising from accidents, illnesses, or natural disasters during the tour.

5. Changes to Itinerary

1. Changes by the Customer: Any changes to the confirmed itinerary, such as altering travel dates, adding destinations, or modifying tour activities, must be communicated to Namaste Holidays at least [Insert number] days before departure. Additional charges may apply based on availability.

2. Changes by Namaste Holidays: While we strive to maintain the original itinerary, unforeseen circumstances may force us to modify or cancel parts of the tour. If significant changes occur (e.g., change of destination), we will inform you as soon as possible and provide suitable alternatives or a refund for the affected services.

6. Force Majeure

Namaste Holidays will not be liable for any failure or delay in performing our obligations if such failure or delay is due to events beyond our reasonable control, including, but not limited to, natural disasters, political unrest, war, pandemics, strikes, or any other force majeure event.

7. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. The details you provide to us for booking and during your travels will be used solely for the purpose of processing your tour, obtaining necessary permits, and keeping you informed about your trip.

For more information, please read our Privacy Policy.

8. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Nepal. Any disputes or claims arising from these terms will be subject to the exclusive jurisdiction of the courts.

9. Amendments to Terms and Conditions

Namaste Holidays reserves the right to amend or update these Terms and Conditions at any time. Any changes will be posted on our website, and the updated Terms will be effective immediately upon publication. We recommend reviewing this page periodically to stay informed about our terms.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions or your booking, please contact us at:

Namaste Holidays
Email: namasteholidays3456@gmail.com, info@namasteholidays.com.np
Phone:   +977-1-4543456 ,+977-1-4543457

Website: https://namasteyatra.com/
Address: Sifal-07, kathmandu ,Nepal

By proceeding with a booking, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.